Technology and people

How we use artificial intelligence at FleeCozy

There are real people behind FleeCozy

We value a cosy home, thoughtful details and a friendly conversation.

We want shopping with us to feel easy and enjoyable, with help always close at hand. We also use new tools when working on our shop, including artificial intelligence. Here is how it helps us.

A person drawing beside the FleeCozy robot mascot with a laptop

How does AI help us?

Banners and illustrations

AI helps us create some banners and illustrations for our homepage and information pages. It lets us explore new ideas and capture the cosy feel of FleeCozy.

Website copy

AI helps us write and refine the text for our shop. We use its suggestions to make sure no detail gets overlooked.

Product descriptions

Every product has little details worth sharing. AI helps us write fuller descriptions, making it easier for you to picture how each product could fit into your home.

Before anything is published, a person reads and checks every text. We verify the information, refine the wording and make sure the content on our website is clear, accurate and useful.

Some things we keep in human hands

Real product photographs

Our product pages feature real photographs. We want you to be able to take a closer look at patterns, textures and details before you buy.

Photographs may be adjusted for lighting, colour or framing. We take care to preserve the actual appearance of each product. Please bear in mind that shades on your screen may vary slightly depending on lighting and your device settings.

There is a person on the other side

When you write to us, someone from our team replies. Product questions, help choosing and anything to do with your order are always handled by a real person.

We read your messages, take time to understand the situation and look for a solution. We want getting in touch with us to feel like a friendly, helpful conversation.

Thank you for choosing FleeCozy. Your trust inspires us to make shopping more comfortable and everyday life a little cosier.