Return form

If you would like to return your order, please fill out the form below.

Return scope *
How would you like to return your package? *
You can send the parcel back yourself using any carrier of your choice. Return address: MAG-PACK Ul. Piołunowa 22 54-530 Wrocław, Poland Recipient email: info@fleecozy.com Recipient phone number: +48 780 063 467 Please write on the parcel: “FleeCozy Return” + order number. When creating the shipment, please also enter our email address and the recipient’s phone number. This way we will receive a notification from the carrier that the parcel has been sent and is on its way to us. Please do not send returns cash on delivery.
Which return option would you like to choose? *

Please be patient - the code or label will be sent after your request is reviewed by a manager. This form is not automatically connected to the carriers.

How will you send the package? *

Couriers cannot guarantee pickup at a specific time. If your selected time slot is unavailable, we will contact you to arrange another one.

● After submitting the return, you will receive a 10-digit code by email. ● Write this code on the outside of the parcel as well – this is very important. ● Drop off the parcel at the same Parcel Locker that was selected when submitting the return. ● On the screen, select “Send a parcel”, enter the code, place the parcel in the locker, and close it. ● After shipping, you will receive a confirmation by email.
Refund method *